--- title: BankID Fraud Tops Swedes’ Concerns – Rising Scams Driving the Trend description: Swedes' top concern is BankID fraud, with rising scams causing psychological stress and eroding trust in banks' protection. image: https://www.defentry.com/hubfs/artikel.png --- [Market insight](https://www.defentry.com/insights/tag/market-insight) ## BankID Fraud Tops Swedes’ Concerns – Rising Scams Driving the Trend A new survey from **Defentry** reveals that **63% of Swedes are most worried about having their BankID hijacked**, while trust in banks’ ability to protect customers is beginning to falter. Nearly half of respondents believe banks should take greater responsibility and offer more active, improved protection. By [Christer Hernestig](https://www.defentry.com/insights/author/christer-hernestig) Share: ### **Digital fraud is accelerating - and psychological stress follows** Fraud and identity theft continue to increase across Sweden. According to Defentry’s latest report, **63% of Swedes fear BankID fraud the most**, followed by card fraud (60%) and identity theft (51%). Among those affected, **37% report psychological stress** - almost as common as financial loss. At the same time, **44% of Swedes say they would prefer to buy digital protection directly from their bank**, far ahead of government agencies (13%) or insurance companies (12%). This shows that banks still hold a trust advantage - but that confidence is quickly eroding. “People expect their bank to protect them, but at Defentry we see a growing gap between people’s fear and their actual sense of safety. This is where banks and insurers can truly make a difference      -by acting proactively,” says **Christer Hernestig, Co-founder at Defentry**. ###### **Trust is shifting - and proactive protection is the new loyalty driver** The findings indicate that digital safety has become an emotional factor as much as a technical one. Consumers increasingly expect their financial providers to offer **proactive, human-centric protection -** not just react after fraud occurs. For banks and insurers, this represents both a **responsibility and an opportunity**: to strengthen customer relationships, reduce churn, and open new high-margin revenue streams through **Digital Trust-as-a-Service** models. Defentry already supports several Nordic partners in delivering **white-label fraud protection platforms**, integrating real-time monitoring, AI-driven prevention and insurance-backed recovery into their core offerings. ###### **About the survey** Defentry’s nationwide survey maps Swedes’ concerns, experiences, and expectations around digital fraud and identity theft. It was conducted between **October 10–15, 2025**, with participants from across Sweden. ###### **Get the full Defentry Report 2025** **Discover how banks and insurers can turn growing digital anxiety into new customer value.**** ** Request your copy of the Defentry report *“Fraud and Identity Theft in Sweden 2025”* — contact: **[christer@defentry.com](mailto:christer@defentry.com) , +46 732 307 300** ### Our related posts [Marketing - Sep 17, 2025 7:37:13 PM #### Defentry strengthens leadership with new board members and CTO ](https://www.defentry.com/insights/defentry-strengthens-leadership-with-new-board-members-and-cto) [Marketing - Jul 3, 2025 8:37:36 AM #### Private ID – Your Digital Privacy, Protected Automatically ](https://www.defentry.com/insights/private-id-your-digital-privacy-protected-automatically) [Mar 21, 2025 11:02:16 AM #### Digital fraud is on the rise — costing Swedes billions every year. ](https://www.defentry.com/insights/digital-fraud-is-on-the-rise-costing-swedes-billions-every-year)